Site Administrator Notice — Statutory Grievance Designation
Under Section 8(10) of the Digital Personal Data Protection Act, 2023, a designated Grievance Redressal Officer is specified below. The placeholder [Grievance Officer Name — to be provided]should be updated with the appointed officer's legal name.
Scope & DPDP Act 2023 Framework
This Privacy Notice governs the digital processing of personal and commercial data collected by Tansan Foods Pvt. Ltd. (“Tansan Foods”, “we”, “our”, or “us”) through our website (tansanfoods.com), brand portals including Golden Circle, digital contact forms, and email communications.
We act as a Data Fiduciary in accordance with the provisions of India's Digital Personal Data Protection Act, 2023 (DPDP Act). By accessing our platform, requesting product catalogs, submitting commercial inquiries, or uploading business documentation, you acknowledge this Privacy Notice.
Personal & Business Data We Collect
We collect information that is strictly necessary to fulfill your business inquiries, evaluate distribution partnerships, send product samples, and deliver B2B food manufacturing solutions.
Contact & Identification Data
- Full Name of business representative
- Corporate / Business Email Address
- Telephone / Mobile Contact Number
- City, State, and Business Address
Commercial & Trade Details
- Company / Firm / Restaurant Name
- Nature of business (Distributor, HORECA, QSR, Retailer)
- Product inquiries, volume estimates & custom specifications
- Inquiry message notes & partnership details
Uploaded Documents & Files
- Business RFPs, POs, and specifications
- Company registration / GST certificates (if shared)
- Custom packaging designs / sample briefs
- File attachments up to 15MB
Technical & Usage Information
- Internet Protocol (IP) address & network location
- Browser type, device model, operating system
- Site navigation metrics & referral timestamps
- Essential session & analytics cookies
File Uploads & Attachments Policy
Our contact and sample request forms permit the upload of commercial documentation (e.g., PDF catalogs, purchase requisitions, recipe specifications, spreadsheets) up to a maximum file size of 15 Megabytes (15MB) per submission.
- Antivirus & Format Verification: Uploaded files are automatically screened for malicious scripts, unauthorized executables, and malware before processing.
- Confidentiality: Files uploaded for custom formulation, private labeling, or business bidding are treated as strictly confidential commercial information.
- No Sensitive Personal Data: Users must not upload sensitive personal documents (such as Aadhaar, biometric records, credit card numbers, or passwords) through the public contact form.
Why We Collect & Process Your Data
Under the DPDP Act 2023, data is processed solely for specified, explicit, and lawful commercial purposes:
Data Retention & Erasure Schedule
We adhere to strict data minimization and purpose limitation principles. Personal and commercial data is retained only for as long as necessary to fulfill the intended purpose:
| Data Category | Retention Period | Disposal Action |
|---|---|---|
| General Contact Inquiries | Up to 24 months from last communication | Secure automated purging from active CRM |
| Uploaded Business Files (15MB) | 6 months unless an active supply contract is executed | Permanent deletion from secure storage server |
| Executed B2B Contracts & Invoices | 8 years (statutory GST/Company Law mandate) | Encrypted archival storage |
| Technical Logs & IP Analytics | 90 to 180 days | Automated log rotation & truncation |
Your Rights as a Data Principal (DPDP Act 2023)
Under Chapters III & IV of the Digital Personal Data Protection Act, 2023, you (the Data Principal) possess enforceable statutory rights:
Right to Access & Summary
You can request a summary of the personal data we hold about you and the processing activities undertaken.
Right to Correction & Erasure
You may request the correction of inaccurate data, completion of incomplete data, or erasure of personal data that is no longer required for its original purpose.
Right of Grievance Redressal
You have the right to readily accessible grievance redressal mechanisms regarding any act or omission by us regarding your data.
Right to Nominate
You have the right to nominate an individual who, in the event of death or incapacity, shall exercise your rights in accordance with the DPDP Act.
To exercise any of these rights, please submit a written request to our Grievance Officer with sufficient proof of identity. We will respond within thirty (30) calendar days.
Data Security & Storage Controls
We employ rigorous technical and organizational measures to prevent unauthorized access, accidental alteration, disclosure, or destruction of personal data:
Designated Grievance Redressal Officer
In compliance with Section 8(10) of the Digital Personal Data Protection Act, 2023, Tansan Foods has designated a Grievance Redressal Officer to address inquiries, consent revocations, and complaints:
[Grievance Officer Name — to be provided]
Designated Redressal Officer, Tansan Foods Pvt. Ltd.
Hazaribag, Jharkhand — 825301, India
Policy Updates & Amendments
We reserve the right to periodically update this Privacy Notice to reflect evolving regulatory directives under the DPDP Act 2023 or operational enhancements. The “Effective Date” at the top of this document indicates the latest revision. Continued engagement with our digital services constitutes acceptance of the modified policy.